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التسجيل | نسيت كلمة المرور
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  • Graphic designer

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  • Art Graphic Designer

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السوق

Technical Support Engineer Required  



  • الصورة الصورة

تواصل مع المعلن

  • رقم الهاتف : 0
معلومات أخري:

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers.

You will diagnose and troubleshoot software and hardware problems and help our customers install hardware, applications and programs.

Technical Support Engineer responsibilities include resolving system related issues, network issues, hardware issues, configuring operating systems and software and dedicatedly working on new implementation projects.

Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions & services to their technical needs.

To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus.

If you’re naturally a professional, flexible, down to earth, possess positive attitude and passionate about your career not limiting yourself with Job descriptions and duties, we’d like to meet you.

Please write us with your latest updated resume at the earliest. Interviews will be schedule coming weekend 20th or 21st July 2018.

Requirements:
• Graduation in IT / Computer Science / Engineering
• IT Technical Support Field Experience of 3+ Years
• Must have UAE experience of 2+ Years
• On-hands experience of 1+ Years in IT technical support
• Previous experience with retail & hospitability IT preferred but not mandatory
• Previous experience on restaurant IT solutions and technology will be added advantage.
• Must have valid UAE Driving License
• Must have valid Transferable Visa
• Must have the flexibility to move to any far-flung areas of UAE
• Must follow the duty timings as per shift (Weekends will be on rotational)
• Must be on-call 24/7 for Technical Support.

Duties include and may vary, we are looking IT professionals who work outside boundaries in-line with business.
• Manage and maintain various enterprise hardware & software systems like Point of Sale (POS), Self-Order Kiosks (SOK), Drive Thru Systems, and Network Infrastructure.
• Install, configure, and maintain server/network hardware platforms to include OS installation, imaging, mounting, and all physical connectivity.
• Ensure restaurant compatibility amongst restaurant hardware, OS, and network with all relevant applications
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues.
• Taking ownership of customer issues reported and seeing problems through to resolution.
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Document the design, installation, and maintenance procedures for all deployed hardware, and software projects.
• Take accountability & work closely with project management and quality assurance teams to execute installation, configurations, testing, UAT as per standard SOP.
• Documents and facilitates user acceptance testing
• Respond to support helpdesk to remediate issues reported on software and hardware fail



تفاصيل الإعلان

  • رقم الإعلان: 1683
  • النوع: للبيع
  • وقت بداية الإعلان: الاربعاء 18 يوليو 2018
  • وقت نهاية الإعلان: الاحد 16 سبتمبر 2018
  • المشاهدات: 36
  • الإسم: Technical Support Engineer Required
  • العمر: 25
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